Legal

Privacy Policy

How Sanchare collects, uses, and protects your personal information.

Effective Date: February 28, 2026

Introduction

This Privacy Policy explains what personal data Sanchare ("we", "us") collects about you through www.sanchare.lk ("Site") and how it is used. By using the Site you acknowledge this Policy.

Information We Collect

A. Personal Identification Information

Name, email address, phone number (via booking or contact forms)
Emergency contact information (if provided for tour safety)

B. Transactional Data

Booking details and payment information (processed securely via providers)
Tour preferences and travel requirements

C. Technical Data

IP address, device and browser type
Pages visited on our Site
Cookies or similar tracking technologies (for analytics and marketing)

How We Use Your Information

Your information may be used to:

Confirm and manage bookings
Provide requested travel services
Communicate updates, offers, or travel information
Improve Site performance and user experience
Comply with legal and safety requirements

We do not sell personal data to third parties.

Third-Party Services

We may share data with:

Payment processors (for booking transactions)
Service partners (accommodation, guides, transport)
Analytics providers (to improve our Site)

We require all partners to protect your data appropriately.

Cookies & Tracking

Cookies help us:

Remember your preferences
Analyze Site traffic
Personalize content

You can disable cookies through your browser settings, though some Site features may not function fully as a result.

Data Security

We deploy administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure.

Retention of Data

We retain personal data only as long as needed to provide services, comply with applicable law, or as otherwise necessary for legitimate business purposes.

Your Rights

Depending on applicable local law, you may have the right to:

Access, correct, or delete your personal information
Restrict or object to processing
Withdraw consent (where processing is based on consent)

To exercise any of these rights, please contact us using the details available on the Site.

Children

Our services are not directed at individuals under 18 years of age without verifiable parental or guardian consent.

Changes to this Policy

We may update this Privacy Policy from time to time. The effective date shown at the top of this page reflects the most recent version.

Contact Us

For privacy-related questions or requests, please reach us via the contact form on the Site or at the email address listed on our Contact page.

This policy applies to www.sanchare.lk and is governed by the laws of Sri Lanka. Also see our Terms of Service.